Privacy Policy

Swiss Systems (“we”, “us”, “our”) respects your privacy. This Policy explains what we collect, why we collect it, and how we safeguard your information.

1) Information we collect

• Contact details you provide (name, email, phone, company, message).
• Operational data relevant to support or platform onboarding (e.g., site names, device IDs) when required.
• Technical data such as IP, device/browser info, and pages visited for security and analytics.

2) How we use information

• Respond to enquiries, provide quotes, and deliver services.
• Operate, secure, and improve our platforms, networks, and websites.
• Meet legal, security, and audit obligations.

3) Lawful basis

We process personal data on the basis of legitimate interests, contract, and consent where applicable (POPIA-aligned).

4) Sharing & transfers

We do not sell personal data. We may share limited data with trusted processors (e.g., email, hosting) under agreements that protect your information.

5) Retention

We retain information for as long as necessary for service delivery, legal requirements, and dispute resolution, then securely dispose of it.

6) Your rights

• Access, correction, deletion (subject to lawful limits).
• Object to processing or withdraw consent where applicable.
• Lodge a complaint with the Information Regulator (South Africa).

7) Security

We apply layered security: RBAC, least-privilege, encryption in transit, backups, audit logging, and periodic reviews.

8) Cookies

We use necessary and functional cookies; analytics/advertising scripts are clearly identified. You can adjust browser settings to limit cookies.

9) Contact

Questions? Contact our team or email sales@swisssystems.co.za.