Total IT Support. Built Around Your People.

We don’t just fix problems — we manage the stack: licensing, backups, patching, devices, servers, Wi-Fi and user training. SLA-driven, education-first support.

  • Microsoft & non-Microsoft ecosystem support
  • Licensing, endpoint & asset lifecycle management
  • Printer, server, NAS, VoIP & Wi-Fi maintenance
  • Proactive backups, patching, monitoring & alerts
  • Staff education & onboarding best practices
  • Transparent monthly reporting & inventory control
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SLA Options & Support Pricing

Built for South African teams — flexible SLAs, clear response targets, predictable billing.

Ad Hoc Support

R650/hour

Same-day support — no contract needed.

  • Remote or onsite assistance
  • Billed hourly after first hour
  • Includes diagnostics & resolution

Desktop SLA

R349/user/month

Entry SLA covering device + user support.

  • Unlimited remote support
  • 1 onsite/month included
  • Ticket system + patching
  • Printer/Email/Network support

Branch SLA

R3280/site/month

Cover the full team per location.

  • Unlimited remote support
  • Up to 3 onsite calls
  • LAN, Printer, Wi-Fi, VoIP coverage
  • Monthly device health report

Server SLA

R1050/server/month

Protect infrastructure and uptime.

  • Daily backup monitoring
  • Security patch management
  • Uptime checks & alerts
  • Storage monitoring

SwissCare FullStack

Custom quote

Managed IT for multi-branch teams.

  • Unlimited remote + onsite
  • Dedicated PM & quarterly reviews
  • Multi-site VPN / WAN support
  • Entire stack fully managed

Want fewer tickets and happier users?

Let’s design an SLA that fits your footprint and budget.

Speak to our team