Practice IT that protects patient records and keeps the phones answered.
POPIA-compliant Microsoft 365, secure practice-management hosting, hosted 3CX with queues for reception, reliable Wi-Fi and internet with failover, patient visitor management and managed IT with fast response.
For GP and specialist practices, day clinics, dental and physio groups, pathology depots and multi-branch practices.
What we walk into — and what we leave behind.
Patient files on a laptop that goes home at night. Reception missing calls while on another call. Medical-aid claims stalled when the fibre drops. Practice software on an ageing server with a backup nobody has tested. A POPIA information officer with no evidence of controls.
Microsoft 365 with MFA, encryption and retention. Practice software hosted in Johannesburg with tested backups. 3CX reception queues and after-hours routing. Fibre with LTE failover. Swiss VMS for visitors and reps. An annual POPIA audit report.
The workflows, and the rules behind them.
- Microsoft 365 with encryption, MFA and retention
- Hosted practice-management and billing systems
- 3CX reception queues, voicemail-to-email, after-hours
- Fibre with automatic LTE failover
- Visitor and pharmaceutical-rep sign-in
- Endpoint backup and device management
- POPIA information-officer audit pack
- Multi-branch networking and support
Platforms and services we'd put in front of you.
Every platform below is built, hosted and supported by Swiss Systems in Johannesburg. Services carry the same SLA.
Four steps from first call to live.
Walkthrough
Thirty minutes on your operation: sites, staff, systems, compliance exposure. Free.
Written proposal
Platforms, services, price and rollout plan in writing — fixed, not estimated.
Pilot
One site or one team live first. We tune it with your people before scaling.
Rollout & run
Phased go-live, training, then managed under SLA with monthly reporting.
Straight answers.
Are patient records safe in Microsoft 365?
With MFA, device encryption, sensitivity labels and retention configured — yes, and stored in Microsoft's South African region. We configure and audit it.
Can reception stop missing calls?
Hosted 3CX queues ring several handsets, hold callers with position announcements, send voicemail to email and route after-hours calls to the on-call number.
What happens when the fibre drops?
An LTE failover path takes over automatically so claims, practice software and calls carry on.
Can you host our practice software?
Yes — most SA practice-management and billing systems run well on our private cloud with nightly backups and remote access from any branch.
Do you support multiple branches?
Yes — one 3CX, one Microsoft 365 tenant, one network design and one support number across all rooms.
We run the same discipline across South African operations.
Advise. Build. Host. Connect. Run.
Every service sits in one of four lines and runs under the same SLA: 15-minute P1 response, 99.9% hosted uptime, named engineers, monthly reporting, service credits if we miss. See the SLA in numbers →
Tell us about your operation. We'll quote your reality.
Thirty minutes with an engineer who has deployed in medical & healthcare practices before. You leave with a written recommendation, a price and a rollout plan — no obligation.
Built here
Platforms engineered and hosted in Johannesburg. Rand pricing. SA data residency. Engineers in your time zone.
Compliance first
POPIA, HPCSA record-keeping, National Health Act, Medical-scheme security requirements — designed in, documented, and audited annually.
One partner
Software, hosting, voice, networks and support under one SLA and one invoice.