Industry · FSPs, brokers & advisors

Compliance-first IT for financial services providers.

FAIS, FICA and POPIA-aligned Microsoft 365, recorded and archived communications, secure client onboarding, private-cloud hosting and a written control framework your compliance officer can file with the FSCA.

For FSPs, brokerages, short-term and life advisors, wealth managers, credit providers and fund administrators.

Financial Services Providers

What we walk into — and what we leave behind.

The reality

Advice given over WhatsApp with no record. Client FICA documents in personal inboxes. A compliance officer asking for evidence of controls before the FSCA does. Insurers demanding MFA and backup before renewing cyber cover. Five systems that don't talk to each other.

How we solve it

Microsoft 365 with retention, eDiscovery and compliance recording. 3CX with recorded, archived calls. Secure onboarding with document capture into a governed SharePoint structure. Swiss Nexus for the client and policy pipeline. A signed control framework and annual audit.

IT for financial services providers South Africa FAIS compliant IT POPIA compliance FSP Microsoft 365 for brokers call recording FAIS cyber security for brokerages IT company for financial advisors Johannesburg
What we cover

The workflows, and the rules behind them.

  • Microsoft 365 retention, eDiscovery and sensitivity labels
  • Recorded and archived calls, Teams and email
  • Secure FICA document capture and retention
  • MFA, conditional access and device compliance
  • Private-cloud hosting for broker and admin systems
  • Swiss Nexus CRM for clients, policies and renewals
  • Cyber-insurance readiness assessment
  • Fractional CIO reporting to the compliance officer
Compliance designed in: FAIS FICA POPIA FSCA record-keeping Cyber-insurance requirements
How it starts

Four steps from first call to live.

Walkthrough

Thirty minutes on your operation: sites, staff, systems, compliance exposure. Free.

Written proposal

Platforms, services, price and rollout plan in writing — fixed, not estimated.

Pilot

One site or one team live first. We tune it with your people before scaling.

Rollout & run

Phased go-live, training, then managed under SLA with monthly reporting.

Questions fsps buyers ask us

Straight answers.

Can you record and keep calls for FAIS?

Yes. Hosted 3CX records calls and archives them with retention policies; Teams and email are retained in Microsoft 365 with legal hold where required.

Do you provide evidence for the compliance officer?

Yes — a control framework document, an annual audit report and monthly reports from Swiss Orbit covering patching, backup and access.

Can you help with cyber-insurance questionnaires?

We complete the technical sections with you, close the gaps insurers flag (MFA, backup, EDR, email security) and provide the evidence.

Is client data kept in South Africa?

Microsoft 365 uses the South African region; anything we host runs in our Johannesburg data centre.

Do you work with our existing broker software?

Yes. We host, secure and integrate around it rather than forcing a replacement.

Part of the Swiss service model

Advise. Build. Host. Connect. Run.

Every service sits in one of four lines and runs under the same SLA: 15-minute P1 response, 99.9% hosted uptime, named engineers, monthly reporting, service credits if we miss. See the SLA in numbers →

00 · Advise Measure first, then decide
01 · Build Software that fits the operation
02 · Host Our data centre, your workloads
03 · Connect Sites, people and phones, joined up
04 · Run Managed, monitored, accountable
Ready when you are

Tell us about your operation. We'll quote your reality.

Thirty minutes with an engineer who has deployed in financial services providers before. You leave with a written recommendation, a price and a rollout plan — no obligation.

01

Built here

Platforms engineered and hosted in Johannesburg. Rand pricing. SA data residency. Engineers in your time zone.

02

Compliance first

FAIS, FICA, POPIA, FSCA record-keeping, Cyber-insurance requirements — designed in, documented, and audited annually.

03

One partner

Software, hosting, voice, networks and support under one SLA and one invoice.